Our Support Station / FAQ is packed with info

We understand that planning a road trip in Australia can lead to heaps of questions. Therefore we like to make things easy for you. All questions from fellow travellers can be found below. And the answers of course.

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And these are some of the topics that are covered in the brand new Support Station, but there is so much more to see. We have downloadable all knowledge from the Spaceships Crew and have packed it into an easy to use Support Station / Advanced FAQ.

Questons about hiring a campervan in Australia

Everything you need to know about hiring a Spaceships campervan in Australia. All your questions will be answered in this part of the FAQ. Spaceships campervans drive like a good car and sleep like a campervan. Our processes are fully digital, automated and contactless. We like to keep things as easy as possible.

Spaceships campervan features & specifications

This part of the FAQ focuses on the most-asked questions about our campervans and their features.

Financial questions: pricing, discounts, bond & excess

Everything relating to money will be covered here. At Spaceships, we pride ourselves on easy to understand terms & conditions and the fact that there are no hidden fees. That way you can create your own road trip in Australia that won't break the bank. Check out how the financial side of a booking is done at Spaceships Australia.

Questions about the pick-up & drop-off processes

We aim to make the pick-up and drop-off as easy and smooth as possible. Less time spent at the depot means more time on the road. And that's what it is all about, an awesome road trip in Australia. See how easy our automated & contactless processes are.

Travel and camping in Australia questions

In this section of the frequently asked questions, we'll cover more generic travel questions. Everything you need to know about roadtripping in Australia will be covered here.

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Your questions about campervan hire in Australia answered

We understand that planning a road trip in Australia can lead to heaps of questions. Therefore we like to make things easy for you. For us, at Spaceships, it is all about making your road trip life as easy as possible. Not everyone is a camping or road trip expert from the start, but by going through our Frequently Asked Questions (FAQ) you will have a flying start on your next road trip adventure.

Camping in Australia

Australia is probably one of the best countries for a road trip. There is so much to do and see, you won't get bored soon. No matter your interests you will have a great time in Australia. Just keep in mind, that it can take quite a bit of time to get from point A to point B, so make sure to give yourself plenty of time when creating your itinerary.

Australia is the perfect destination for a campervan road trip. Outdoors living, eating and sleeping is in our DNA. You will find so many free and budget campsites throughout the country. And with the information provided by your friends at Spaceships Australia you will hit the road fully prepared.

Our free camping app will show you where all these amazing campsites are, from free & budget campsites to holiday parks with lots of facilities. But the free app does so much more than that. You will also have info about where to find petrol stations, wifi, shops, things to do and lots more.

That is one of our ways of making camping in Australia super easy.

Campervan hire in Australia made easy

Another way to make your Aussie camping trip as easy as possible is by hiring a Spaceships campervan. Not only do our campervans come with everything you need on your camping road trip, but they are also extremely versatile yet easy to use. There is a reason why we compare our campervans to the famous Swiss Army Knife.

All questions about the specifications and features of our campervans are answered in this FAQ as well. From the engine size to type of fuel (sneak preview: all Spaceships campervans run on petrol) and from what is included to how do I use the gas cooker, all that info can be found here.

But we have also created some amazing videos that will show your all the features of each campervan and how to use them. And there are of course campervan manuals available (as PDF) for the travellers that like to read the information or have it as a back-up, just in case when on the road. Have a look at our Self-Service info pages for more info about these show-around videos and campervan manuals. This Self-Service section of our website is where it all starts for you... All the info about our campervans can be found there.

Digital and online is making your road trip even easier

Even before contactless processes became fashionable, Spaceships was pioneering a fully digital and paperless pick-up and drop-off process. Our advanced online systems are giving you - the customer - all the power to create and manage your booking whenever it suits you. No need to wait for offices to open before things get done or questions get answered. It can all be done online.

Online is the way to get the best deal

You can easily compare all our campervans and check prices and availability via our easy to use booking engine. Simply select your preferred pick-up and drop-off location and your travel dates to get the ball rolling. As Spaceships has depots throughout Australia - in New South Wales, Queensland, Victoria and Tasmania - it is easy to pick up your campervan in one state and drop it off in another. Especially because we don't charge an extra fee for one-way trips. It is all included in our low prices. The price you see is the price you'll pay. There are no hidden fees.

You can manage your booking yourself

To make life even easier, we have created an Online Check-in Portal to manage your booking online. Once your booking is confirmed - which is instant if you book your campervan online -  the check-in system will be open for you. Via the Online Check-in System, you can add or remove optional accessories, change the insurance level, change your details and lots more.

How the check-in process works and how to access the check-in portal is all explained in the Self-Service section of our website.

It is road trip time

Once all questions about campervan hire or camping in Australia are answered, the fun can begin. It is then time to prepare for your road trip and to create an amazing itinerary. And we can help with that as well. Our road trip & travel blog is packed with useful tips and suggested itineraries. It is a great way to get some extra travel inspiration and tips for things to do and see in Australia.

Go for a #SpaceshipsRoadTrip

Our website and especially this FAQ page packed with questions and answers is your starting point to a great road trip. We are always ready to help and answer your questions. Spaceships is in the business of turning travel & road trip dreams into reality. Don't just go for any road trip, go for a #spaceshipsroadtrip.